January 2021 National Lockdown: Clinic remains open

We’re permitted to remain open: January 2021 National Lockdown

Our face-to-face services are permitted to remain open in line with government advice and guidance from Public Health England.

If you deem it essential that you are seen you’ll be able to book a face-to-face appointment (e.g. physiotherapy) as usual but we ask that you consider if a video / online assessment for your first appointment would be more appropriate for you.

All the major Health Insurance companies (e.g. BUPA, AXA, Nuffield Health) are permitting video / online consultations 

The only restriction to our services is sports massage which some of our clinical staff (e.g. osteopaths) are able to continue to offer as part of their work, within a healthcare context. Our sports massage therapists are unfortunately not permitted to work presently as it is not classed as a healthcare intervention and so not permitted within the clinic or in the home setting.

We are doing everything we can to make our clinic as safe as possible for you and we ask you to follow a few rules to keep you safe when you visit the clinic.

What we’re doing to keep you safe

You may be worried about visiting the clinic so we are taking steps to keep you safe, and to look after the safety of our staff, clinicians and therapists.

Screening. You’ll be screened for COVID-19 symptoms when you book your appointment and before entering the clinic. Your temperature will be taken on arrival.

Enhanced cleaning. We are cleaning and disinfecting our clinics regularly, in line with Public Health England (PHE) guidelines. This involves disinfection and regular sanitising of high-touch surfaces such as door handles and light switches.

Reducing available appointment times. This is to avoid patients arriving in reception at the same time, and to allow the consultation rooms to be cleaned in between appointments.

Implementing social distancing. We’re removing every other chair in the waiting rooms to allow you to keep your distance if you need to wait there. There will also be socially distanced queuing systems in place where needed.

Providing Personal Protective Equipment (PPE). For everyone’s safety, our clinicians will wear full PPE during examinations and tests, in line with Public Health England (PHE) guidelines.

Keeping you safe when you visit

Wear a face covering. We ask that you wear your own face covering for the duration of your time in the clinic.

Clean your hands regularly. There are hand sanitising stations in the clinic, so please use these on arrival and when leaving.

Follow social distancing guidance. Please take note of the social distancing signs and floor markers around the clinic by keeping your distance and following any one-way systems.

Updated 08.01.2021

 
 
Cookie Policy
This Tonbridge Clinic Cookie Policy (“Policy”) outlines the general policy, practices, and types of cookies that [company]. (“Tonbridge Clinic”, “we”, “us” or “our”) may use to improve our services and your experience when visiting our websites.

Cookies are small pieces of text used to store information on web browsers. They’re used by many websites to store and receive identifiers and other information on devices, such as a handheld phone or computer. Our site and services use cookies and other similar technologies (collectively in this Policy, "cookies"), in order to provide a better service to you and to generally improve our sites and services. For example, we may use cookies to help direct you to the appropriate part of our websites, by indicating that you are a repeat visitor. We may also use information to present you with services that are matched to your preferences.

Some portions of our websites are functional without cookies, and you may generally choose whether to accept cookies. Most web browsers are set to accept cookies by default, however, you may be able to delete cookies yourself through your browser's cookie manager. To do so, please follow the instructions provided by your web browser. Please note that disabling cookies will reset your session, disable auto-login, and may adversely the availability and functionality of our websites and the services we can provide to you.

As part of our services, we may also place cookies on the computers of visitors to websites protected by Tonbridge Clinic. We do this in order to identify malicious visitors, reduce the chance of blocking legitimate users, and to provide customized services. Our websites use first party cookies (i.e., cookies set directly by Tonbridge Clinic) as well as third party cookies, as detailed in the table below.

Type of Cookie Why we use these cookies Who serves them and where can you find out more information?
Analytics and research of users These are used to understand, improve, and research users visiting https://tonbridgeclinic.co.uk and their needs for our product offerings. For example, we may use cookies to understand what pages a user browses before submitting a sales request form. We do not share information about this analysis with any third parties. Selected third parties listed and defined as follows: A user can delete these cookies through browser settings.
Improving Website experience These provide functionality to help us deliver a better user experience for our website. For example, cookies help facilitate chats with our sales representatives, allow you to search the website, and deliver the user quickly to their intended website location. 1st party and selected third parties as defined below:
  • wordpress_ WordPress cookie for a logged in user.
  • wordpress_logged_in_ WordPress cookie for a logged in user.
  • wp-settings- Wordpress also sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
  • wp-settings-time- Wordpress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
A user can delete these cookies through browser settings.
Latest update: 15.05.2018
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Cookie Policy
This Tonbridge Clinic Cookie Policy (“Policy”) outlines the general policy, practices, and types of cookies that [company]. (“Tonbridge Clinic”, “we”, “us” or “our”) may use to improve our services and your experience when visiting our websites.

Cookies are small pieces of text used to store information on web browsers. They’re used by many websites to store and receive identifiers and other information on devices, such as a handheld phone or computer. Our site and services use cookies and other similar technologies (collectively in this Policy, "cookies"), in order to provide a better service to you and to generally improve our sites and services. For example, we may use cookies to help direct you to the appropriate part of our websites, by indicating that you are a repeat visitor. We may also use information to present you with services that are matched to your preferences.

Some portions of our websites are functional without cookies, and you may generally choose whether to accept cookies. Most web browsers are set to accept cookies by default, however, you may be able to delete cookies yourself through your browser's cookie manager. To do so, please follow the instructions provided by your web browser. Please note that disabling cookies will reset your session, disable auto-login, and may adversely the availability and functionality of our websites and the services we can provide to you.

As part of our services, we may also place cookies on the computers of visitors to websites protected by Tonbridge Clinic. We do this in order to identify malicious visitors, reduce the chance of blocking legitimate users, and to provide customized services. Our websites use first party cookies (i.e., cookies set directly by Tonbridge Clinic) as well as third party cookies, as detailed in the table below.

Type of Cookie Why we use these cookies Who serves them and where can you find out more information?
Analytics and research of users These are used to understand, improve, and research users visiting https://tonbridgeclinic.co.uk and their needs for our product offerings. For example, we may use cookies to understand what pages a user browses before submitting a sales request form. We do not share information about this analysis with any third parties. Selected third parties listed and defined as follows: A user can delete these cookies through browser settings.
Improving Website experience These provide functionality to help us deliver a better user experience for our website. For example, cookies help facilitate chats with our sales representatives, allow you to search the website, and deliver the user quickly to their intended website location. 1st party and selected third parties as defined below:
  • wordpress_ WordPress cookie for a logged in user.
  • wordpress_logged_in_ WordPress cookie for a logged in user.
  • wp-settings- Wordpress also sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
  • wp-settings-time- Wordpress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
A user can delete these cookies through browser settings.
Latest update: 15.05.2018
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